Check-In

When is necessary for you to check-in?

For internal flights it is necessary to check-in at least one hour before the scheduled departure time. For all other flights you should arrive at least two hours before the scheduled departure time.

The check-in desk closes 30-40 minutes before departure time, depending on the rules of the airline you are flying with, after the check-in closure you are not allowed to board the airplane, therefore you will miss your flight.

Animals

Before leaving check the current regulations concerning the transportation of animals to your country of destination (with particular regard to vaccinations and the necessary documentation)

Bring with you your pet’s passport showing details of vaccinations.

Can I bring my pet in the airplane cabin with me?

Each airline company has its own rules regarding pet’s weight and travelling cage which is compulsory if you want to bring your pet in the airplane cabin with you. As an alternative, the animal can travel in the airplane hold, always in a travelling cage.

In any case, the animal must travel in a ventilated container with a waterproof base, which is big enough to allow it to move around freely.

It is always compulsory to book and pay a supplement.

Can I bring my exotic animal with me?

Before leaving with an exotic animal, protected species, or similar is recommended to check the instructions of the State Forest Management in order to know which rules you need to follow.

You can also visit this website: www.corpoforestale.it

Hand luggage

You are allowed to take on board only one piece of hand luggage, which must not exceed 5 kilos,in weight and 115 centimetres in size (length, height and depth).

Near the check-in desk you can find a cut out in the shape of the maximum size allowed for sample.

In addition to your hand luggage you can carry on board:

Handbags;
Cameras;
Umbrellas or walking sticks;
Coats or Blanket;
Carrycot and children’s food;
Books or magazines;
Items bought at the airport (Size and weight limited)
Crutches or leaflet chairs.

Which items are forbidden in hand luggage?

Any kind of arm, included imitations and toy weapons;

Knives;

Razor-blades, scissors, corkscrews;

Items which release gas or toxic substances;

Walking sticks with metal tip;

Explosive and flammable substances;

Baseball bats, golf clubs, billiard cues, ski pole, ice axes and other dangerous objects;

Any kind of screwdriver;

Knitting needles, bicycle chains;

Liquids.

What are the limitations for the transportation of liquid substances in hand luggage?

The carriage of liquids and similar substances is prohibited, unless they are contained in 100ml bottles sealed in disposable, transparent plastic bags of no more than one litre in volume, which must be presented separately from your luggage at the security check points.

Larger quantities of liquid must be packed in hold baggage.

These regulations do not apply to medicines, food products (such as baby foods) and items purchased in the Duty Free shops, provided that they are sealed in bags bearing the Duty Free logo.

It is a good idea to keep hold of your receipt as further checks may be necessary.

For further information regarding the carriage of liquid substances in hand luggage consult the website www.enac-italia.it or read the information sheet from ENAC (the Italian Civil Aviation Authority).

Can I take medicines on board in my hand luggage? Yes. The only limitations regard medicines in liquid form and syringes, which are allowed on board only with a medical prescription, which must be presented to the check-in staff, who will ask the captain for the authorization.

Can I take my laptop computer on board? Yes. But it must be equipped with working batteries as airport security staff may ask you to switch it on for a security check.

Luggage

The maximum amount of luggage weight a passenger may transport is specified on the ticket.

We suggest to put your name, surname, and destination address on a visible tag attached externally on each piece of luggage.

To avoid someone introducing a foreign object into your luggage without your permission, make sure to:

· Prepare all your suitcases personally

· Never leave your luggage unattained.

Which objects should not be stowed in the hold baggage?

Compressed gases (e.g. flammable, non flammable, cooled and noxious varieties, such as butane, oxygen, propane and oxygen for aqualungs), corrosive products and explosives (e.g. fireworks, flares, munitions, bullets) mercury thermometers, substances that produce flammable gases on contact with water, infectious substances (e.g. alive viruses and bacteria),poisonous substances (e.g. pesticides, herbicides, arsenic, cyanide), radioactive materials, oxidizing substances, magnetizing substances, and alarm devices.

For further information consult the website of the Italian Civil Aviation Authority ENAC www.enac-italia.it.

What I have to do if I need to embark a bulky luggage (e.g. bicycle)? How do I get it on to the aircraft? And how do I retrieve it?

Regulations vary according to the airline company. When you purchase your ticket it is advisable to ask your travel agency or airline detailed information about additional prices, that may be involved.

Generally speaking is necessary to stick to the following rules:

If you wish to transport a particularly bulky or fragile piece of luggage in the airplane cabin with you, its weight must not exceed 75kg. An additional reservation and ticket are necessary.

  • Sport equipment and firearms

Sport equipment includes : scuba diving equipment, for your safety the scuba tank must be empty and the underwater lights with no batteries in. Shotguns and ammunitions: firearms and ammunitions must be placed in appropriate containers.

Excluding explosive or incendiary ammunitions that can not be transported, ammunitions must not exceed 5kg (11lb) gross weight per person. Always contact your airline for information and assistance. Firearms must be inspected by the Border-patrol, then a Security agent will take charge of the handling of the weapons and of placing them on board until the departure.

A similar procedure is necessary at the arrival

  • Surfs and windsurfs: it is better to pack them.
  • Bicycles: they should be packed, with folded handlebars and pedals.
  • Musical instruments

If your musical instrument does not exceed one metre length, you can take it on board as hand luggage. If it exceeds the allowed size, we suggest you place it in a stiff box and it must be boarded as registered luggage.

  • Motorcycles and vehicles

Motorcycles and vehicles can be transported by aeroplane as good only. It is therefore necessary to contact a forwarding company specialized in air-freight and certified by IATA.

At the time of departure, after check-in, our staff will show you where to leave your bulky luggage.

Children

I am travelling with my child. What documents are necessary?

Children should always travel with an identity document, or can be registered on the passport of a parent.

If the children is registered on the parent’s passport a photo is compulsory until 10 years of age.

I am travelling with my child. What else should I know?

It is not advisable to travel with babies younger than 7 days, because this can influence their physical condition.

Children under the age of 2 are not assigned a seat of their own and must sit on an adult’s lap. They benefit from a lower fare and a special baggage allowance for the free transportation of necessities (pushchair, bottle, nappies, etc.), up to a maximum of 5 kg . Children aged between 2 and 12 are given their own seat on the aircraft, but are entitled to a reduced fare and the same baggage allowance as an adult

Can a child travel alone?

Yes, children over 2 and under 15 can travel alone, anyway this depends on the rules of each airline.

You must fill in a specific form which authorizes the children to travel, this form must include data regarding both the person who will take the children to the airport when leaving, and the person who will meet he/she at the arrival.

Pregnant women

Can I travel during pregnancy?

Yes, generally speaking there are no restrictions, anyway it is advisable to consult your doctor before leaving.

If they are not expecting twins and they are not having complications, from the beginning of the 28th week, the future mothers should bring at the check-in a document issued and signed by their doctor 2 weeks before the departure day.

The document must:

State that the pregnancy does not have complications

Make an estimate on the day of birth

Confirm that the passenger is in good health and that there are no reason for impeding the travel.

In any case is forbidden to pregnant women to flight after the following dates:

If you are not expecting twins you are not allowed to flight after the 36th week.

If you are expecting twins is not allowed to flight after the 32nd week.

Passengers with reduced mobility

From the 28th of July 2008 the EU regulation n. 1107/2006 has established that the airport is responsible for ground assistance to passengers with special needs.
Passengers who require special ground assistance should inform the airline they are travelling with, when making their reservation or within 48 hours before their departure. Than the airline will forward their request to the airport from which they fly.

When you arrive at the airport communicate your arrival and our staff will provide you with the assistance you need.

The airline you flight with will give you instruction about the time of arrival, anyway we remind you that is better to be at the airport in advance, and inform our staff about your arrival.

If necessary our dedicated staff will assist you during check-in and security check procedures.

As all the other passengers you can use the services provided by our airport.

Plaster cast

Can I fly having my leg, arm or something else in plaster?

Yes, you can fly, but you must have with you a medical certificate stating that you can fly, the document must include the date when the plaster has been applied because unless your plaster is 48 hours old you can not go on board.

Plasters which have been applied less than 48 prior to your departure must be opened.

Security checks

Passengers are requested to arrive at the airport in sufficient time to complete security procedures.

Purely as an indication, we remind you that is forbidden to carry on board knives, blades, razor-blades, scissors, cutlery and any kind of tool.

Moreover (purely as a indication) we remind you that is forbidden to carry in your handbag and luggage these dangerous items: weapons, ammunitions, explosives, fireworks, compressed gas, inflammable substances.

Which items are forbidden inside hand luggage?

Any kind of arm, included imitations and toy weapons;

Knives;

Razor-blades, scissors, corkscrews;

Items which release gas or toxic substances;

Walking sticks with metal tip;

Explosive and flammable substances;

Baseball bats, golf clubs, billiard cues, ski pole, ice axes and other dangerous objects;

Any kind of screwdriver;

Knitting needles, bicycle chains;

Liquids.

What are the limitations for the transportation of liquid substances in hand luggage?

The carriage of liquids and similar substances is prohibited, unless they are contained in 100ml bottles sealed in disposable, transparent plastic bags of no more than one litre in volume, which must be presented separately from your luggage at the security check points.

Larger quantities of liquid must be packed in hold baggage.

These regulations do not apply to medicines, food products (such as baby foods) and items purchased in the Duty Free shops, provided that they are sealed in bags bearing the Duty Free logo.

It is a good idea to keep hold of your receipt as further checks may be necessary.

For further information regarding the carriage of liquid substances in hand luggage consult the website www.enac-italia.it or read the information sheet from ENAC (the Italian Civil Aviation Authority).

Can I take medicines on board in my hand luggage?

Yes. The only limitations regard medicines in liquid form and syringes, which are allowed on board only with a medical prescription, which must be presented to the check-in staff, who will ask the captain for the authorization.

Which objects should not be stowed in the hold baggage?

Compressed gases (e.g. flammable, non flammable, cooled and noxious varieties, such as butane, oxygen, propane and oxygen for aqualungs), corrosive products and explosives (e.g. fireworks, flares, munitions, bullets) mercury thermometers, substances that produce flammable gases on contact with water, infectious substances (e.g. alive viruses and bacteria),poisonous substances (e.g. pesticides, herbicides, arsenic, cyanide), radioactive, oxidizing, magnetizing substances, and alarm devices.

For further information consult the website of the Italian Civil Aviation Authority ENAC www.enac-italia.it.

Suggestions

It is extremely important to collaborate fully with security staff during security checks, in order to avoid inconvenience for yourself and others. Place all metallic items in the special tray and be prepared to remove your shoes if the metal detector indicates the presence of metallic parts.

It may be necessary to repeat the x-ray checks several times.

In the event of a baggage or body search, it is important to collaborate patiently for the safety of everyone.

Pacemaker

Take your card with you and show it to the officer during checks.

In this way you won’t have to walk through the metal detector.

Our staff will check you by hand.

Travel documents

I am flying to a country in the European Community. Which documents do I need?

An Identity Card will suffice, and is also required for internal flights. Always check the expiring date and its validity for foreign travel.

Is my driving licence valid for travelling in the European union?

A driving licence is not valid for foreign travel.

I am flying to a country that is not part of the European Community. Will an Identity Card suffice?

You must present a valid passport. For some countries a visa is also required.

It is important to check that your destination country does not require an entry visa.

We remind you that you can not board the airplane if your documents are not valid or if you do not have all the necessary documents with you.

Which are the Schengen Countries?

The following countries fully implement the Schengen agreement: Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, the Czech Republic, Slovakia, Slovenia, Spain, Sweden, Hungary, Island and Norway

To travel inside the Schengen countries an identity card will suffice, always check the expiring date and its validity for foreign travel. A driving licence is not valid for foreign travel.

Is a passport compulsory for travel to the United Kingdom, Ireland or Switzerland?

No, Identity Cards are also valid.

I am travelling with my child. What documents are necessary?

Children should always travel with an identity document, or can be registered on a parent’s passport.

If the children is registered on the parent’s passport a photo is compulsory until 10 years of age.

Cash control

Please be aware that there are separate control and declaration provisions for intra-community cash movements in some Member States.

Who must make a declaration?

Any person entering or leaving the European Union through the external control points:

  • With € 10 000 or more in cash
  • Or its equivalent in other currencies or easily convertible assets (e.g. bonds, shares, traveller’s cheques)

WHERE must I make the declaration? The declaration must be completed and lodged with customs (or other component authority) at the control point through which you enter or leave the EU.

WHY must I make the declaration?

 

  • To deter illegal activities such as money laundering and the financing of terrorism by disrupting the movement of illicit funds;
  • To comply with European Union legislation;
  • To avoid penalties for non-compliance

What if I fail to complete the declaration or submit a false one?

  • The cash could be detained or sized.
  • You could be subject to penalties.

Infectious diseases

Is it possible to travel if I suffer from a not acute disease?

  • Rubella: you can travel if have passed at least four days since the onset of the rash.
  • Measles: you can travel if have passed at least seven days since the onset of the rash.
  • Epidemic parotitis (mumps): you can travel after the remission of swelling. Customarily this happens after seven days, but it can also last until fourteen.
  • Chicken pox: you can travel if have passed at least seven days since the disappearance of the last vesicle.

The passengers, who intend to travel with above-mentioned conditions, must present a medical certificate that confirms their suitability to travel.