Passengers with reduced mobility

To assure the use of the plane without discriminations and without additional costs, the European Union has disposed general rules in all community airports that provide for the assistance to disabled , reduced mobility and aged people.
Since 28 July 2008, according to the European regulation, (UE1107/2006), the airport handlers are responsible for providing the assistance on the ground to reduced mobility passengers.

Who do I have to required the assistance?

It’s needed to execute the signal to the Airline Company, to the travel agency and to the tour operator, who must transmit it to the departure, arrival and possible transit airport handler.
It will be the Airline Company  that has to forward the request to the interested airport.

When do I have to show the request?

At the booking time or purchase ticket time and, in any case, at least 48 hours before the departure.
However, the assistance will be guaranteed also in case of left out notification, within the previous 48 hours of the departure flight with compatible schedules with operative needs.

How can I signal my arrival in the airport on my departure day to receive the booked assistance?

You have to arrive in the airport with indicated advance by the Airline Company, usually at least 2 hours before the estimated departure, and you have to present yourself in one of the contact points, dedicated places where the reduced mobility people can go to communicate their arrival and require assistance.

The contact points of the Rimini-San Marino Airport are:
Information office /ticket office
Appropriate intercom located in the long stay paid parking
It’s also present a length, not yet complete, for partially sighted passengers that from the entrance hall (Rimini side) must go to the ticket office, where they can receive the requested assistance.

Who will give me the assistance at the airport?

Duly trained personnel, in the AIRiminum 2014 , or in the Italian Red Cross, will give you the assistance during the check in operations , security control and boarding.

Which services can I use?

It will be provided the assistance from the contact point, until the seat in the plane, including the needed assistance for the boarding, and the baggage reclaim, handling and hold luggage.
As for all passengers, you have the right to use all the services in the airport.

The assistance will be adapted to the mobility level; the International Airport Federico Fellini is equipped of:
Information ticket office desks suitable for PRM passengers on wheelchair;
Counter  bar suitable for PRM passengers on wheelchair;
It’s also present a length, not yet complete, for partially sighted passengers that from the entrance hall (Rimini side) must go on the ticket office and vice versa.
15 car parks for disabled people (1 car park every 50 for able-bodied passengers)on the long stay area; crossings dedicated both to the long stay and  short stay;
8 toilettes for disabled people: 7 on the central factory body and one on the departure area on the Extra Shengen.
4 elevators for the PRM use in the AIRiminum 2014 Office Area, dining area and boarding rooms.

Will I have to pay an extra for the hold transport of possible equipments for the mobility?

No, the owned wheelchair (including those battery-operated, if allowed) free transported as checked baggage, other than the normal baggage allowance.

How can I reach the airport by train/bus?

Rimini- San Marino Airport has in the external square a line bus stop nr 9, that links it to the Rimini Station and to the city centre every 30 minutes.

DEFINITIONS

– PASSENGERS WITH REDUCED MOBILITY

Any person whose mobility is reduced, in the transport use, due to any physical disability (sensory or locomotor, permanent or temporary), disability or mental handicap, or for any other cause of mobility, or for reasons of age, and whose condition requires a proper attention and an adaptation of the provided service to all passengers in order to meet specific needs of that person.  

– WCHR: (Wheelchair-ramp) passenger can ascend/descend steps and make own way to/from cabin seat, but requires wheelchair for distance to/from aircraft.

– WCHS: (Wheelchair-steps) passenger is able to walk but unable to ascend or descend stairs. 

– WCHC: (Wheelchair-cabin) passenger is paraplegic/quadriplegic, requires an on-board wheelchair and must be carried to/from cabin seat.

– BLND: (Blind) Blind passenger.

– DEAF: (Deaf) Deaf passenger.

– DEAF/BLIND: Deaf/Blind passenger.

– DPNA: passenger with intellettual diseaes.

Useful Links:   Enac’s PRM Guide Line   Enac   Ue

Printing Information:   European Regulation n.1107/2006